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Check-In Saying Howdy to the Trolls
When you arrive at an event there is a Troll table at which everyone,
including fighters, need to stop. This table is generally located at the main entrance to the event.
They have waivers, information on where everything is located, they take the money for site fees and
feast tickets, and they hand out site tokens and feast tickets. If you were not fortunate enough to
get a feast reservation, your name may be on the waiting list. If it is not on the waiting list,
you may wish to put your name on the waiting list, even if you are very far down on the list,
miracles sometimes happen.
If a feast ticket has not been picked up by a certain time, the autocrat may
release the tickets for resale to the waiting list. They generally wait until
3 or 4 in the afternoon, before reselling the tickets, as they want to make
sure they have given everyone enough time to get there. If you have reservations
and you know that you will be arriving just before the feast starts, you may wish
to arrange for a friend to pick up your tickets, or call the autocrat and explain
the situation and ask them to tickets until feast starts.
Refunds
No one will hold a feast until all people have arrived.
They do hold the beginning of feast until Their Royal Majesties arrive.
If you are not the King or Queen and are late, expect to have the first course gone.
It has been eaten by the hungry folks at your table. Demanding a refund at this point
is ill mannered. It is not the autocrats fault you couldn't get there on time.
Also, demanding food to be provided from the kitchen may also be considered rude.
The food may already be out on the tables with none left in the kitchen to send you.
If you have sent in reservations and then due to circumstances beyond your control you are
unable to attend you may call or write for a refund. Most of the time your request will be honored.
If you do not show up at an event and the autocrat resells your ticket you may get a refund check
(make sure your return address is on your reservation request).
There is always a "however". Groups use the reservation money to purchase food,
help pay for the feast hall, etc. Sometime they can't refund the money until after the event.
Most groups balance the books before refunding, so try to be patient.
There has also been the rare occasion in which refunds could not be given at all.
For any number of good reasons a feast may not break even, in which case the group
doesn't have the money to send back to you. This is unfortunate, but it happens.
If they can not refund your money, try to keep your temper in check, offer your condolences
on the groups bad event. Always try to compromise, always try to be gracious.
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