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From: "Johnson, Jelane" <johnsj@whqpos4b.daytonoh.ncr.com>
To: "Amy Brower" <abrower@indiana.edu>, "Alice Roth" <AliceJuneR@aol.com>,
"'BeBee, Lana & Bruce'" <brulan@aol.com>, "'Dan Roth'" <danroth@erinet.com>, "Dennis Brown" <djbrown@platsol.com>, "Keith Lewis" <farnan@dnaco.net>, "'Georgia Daum'" <Georgia@pqsys-hq.mhs.compuserve.com>, "Janet Strawn"<JLStrawn@aol.com>, "Stephanie Burke" <LadyAnne57@aol.com> To: "Linda Hill" <LH275@aol.com>, "Linda OMalley" <LINDA@pqsys-hq.mhs.compuserve.com>, "L.L. Stamper" <llsinc@erinet.com>, "Jeff Logel" <logel@aol.com>, "Sheri Brower" <sbrower.opes@ash.palni.edu>, "Cindy Royal" <siscindy@aol.com>, "'Tim Wessel'" <TimW@pqsys-hq.mhs.compuserve.com>, "Vonda Fruhwirth" <vfruhwirth@aol.com>
I used to work in a computer store and one day we had a gentleman call in with a smoking power supply. The service representative was having a bit of trouble convincing this guy that he had a hardware problem.
Service Rep: Sir, something has burned within your power supply.
Customer: I bet that there is some command that I can put into the AUTOEXEC.BAT file that will take care of this.
Service Rep: There is nothing that software can do to help you with this problem.
Customer: I know that there is something I can put in... some command... maybe it should go into the CONFIG.SYS.
[After a few minutes of going round and round]
Service Rep: Okay, I am not supposed to tell anyone this but there is a hidden command in some versions of DOS that you can use. I want you to edit your AUTOEXEC.BAT and add the last line as C:\DOS\NOSMOKE and reboot your computer.
[Customer does this]
Customer: It is still smoking.
Service Rep: I guess you'll need to call Microsoft and ask them for a patch for the NOSMOKE.EXE.
[The customer then hung up. We thought that we had heard the last of
this guy. But NO; he calls back four hours later!]
Service Rep: Hello, Sir, how is your computer?
Customer: I called Microsoft and they said that my power supply is incompatible with their NOSMOKE.EXE and that I need to get a new one. I was wondering when I can have that done and how much it will cost....
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From: farnan@dnaco.net
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Received on Mon Jul 29 08:50:27 1996
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